iOS - Fast Troubleshooting
- Turn Focus Mode OFF
- Enable Local Network and Microphone permissions
- Connect only to the correct Wi-Fi SSID (no captive portal)
- Turn Bluetooth OFF if audio routing is unstable
- Force-quit and reopen the app
- Restart the iPhone if issues persist
- If multiple users fail, the venue server may be offline
Android - Fast Troubleshooting
- Set Battery to Unrestricted for ListenWIFI
- Turn off Adaptive Battery
- Connect only to the ListenWIFI SSID (no guest Wi-Fi)
- Ensure no captive portal is active
- Turn Mobile Data OFF
- Disable Bluetooth temporarily
- Restart the app or device
- If all Android devices fail, check server or network isolation
Captive Portal - Quick Check
- A captive portal is a login/terms page blocking network access until accepted
- ListenWIFI will not work on networks with captive portals
- Test: Open http://neverssl.com - if redirected, a captive portal is active
Network Requirements
- No captive portal
- No AP/client isolation
- Multicast + mDNS enabled
- Stable DHCP
- Dedicated SSID recommended
- ListenWIFI server must be online and reachable
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